My human resources manager calls me up today and asks for my National Tax Number (NTN), so that she can file my income tax for the month. I tell her I will get back to her, and after hanging up I whisper a frustrated curse, since I have no idea where I'll pull this rabbit out from. A colleague in the adjacent cubicle, upon hearing my woes, informs me that I can verify my NTN online, against my Computerized National Identity Card (CNIC). Thanking him for such simple advice, I log onto the website and put in my CNIC. Nothing turns up. I then put in my full name. Again, a webpage with contact details for the Federal Board of Revenue (FBR) pops up. Sighing, I decide to give them a call.
After a few rings, a seemingly half-dead and semi-conscious voice answers 'Haylo'. I respond by telling him my problem of not finding my NTN online. He asks for my CNIC, and after a few seconds informs me that indeed my problem is a problem: I have no NTN. Great.
After hanging up, I struggle with the notion that I have no NTN, yet I know I paid my income tax in my previous job. I pick up the phone and call the HR department of my previous workplace. After exchanging the usual not-so-pleasantries with my ex-colleague, I ask her to locate my NTN against which she was filing my taxes. After a minute of keyboard clicking she tells me what the CBR zombie told me: No NTN. She then tells me that she had been filing my taxes against my CNIC, before the government had made it mandatory to file income taxes against NTNs. Fabulous.
It is settled, I decide to register for an NTN. I call up CBR again and ask the useless corpse how I can go about getting on the NTN bandwagon. He says I can submit a filled form in person, or I can submit one online. Taken aback by this awesome implementation of technology in this backward country, I ask him again very slowly, 'You sure I can submit the form online?', to which he replied extremely slowly, 'Haan jee. You can'.
Thanking him for his assistance, and excited about finally being able to get some quality government service in Pakistan, I quickly hung up and eagerly went in search for the form online. I went to the CBR website and found nothing. Googling 'NTN Pakistan' led me to the FBR website, which, to be honest, looked like a four year old web designer with an inhuman fondness of rainbows had created it.
After scanning the page, I clicked the link for online registration for salaried individuals. Woohoo! On the next page, it asked me to put in my CNIC number, which I did, after which it had the audacity to put in my NTN number, the very one I was registering for! Quickly counting to ten, and wary of breaking any of the new computer equipment provided by my new employers, I calmed down and decided to head back to the main page and search for another form.
After fifteen minutes of unsuccessfully trying to register on another page, which did not require an NTN, but also kept giving an error, I googled 'NTN Pakistan online registration'. I found one link to Pakistan's main government portal. There was a link there with the exact words I had googled, except in parenthesis was also written 'Under Testing'. With homicidal fervor, I clicked the link, which took me back to the FBR page that had been asking me to put my NTN to proceed. 'An NTN that I do not have!', I wanted to shout out at the top of my lungs and throw my monitor our the window, but the instinct of self preservation via steady income kept me from frothing at the mouth.
Now, however, I have downloaded an NTN registration form, and will physically go and shove it up that zombie's ass. Wish me luck.
After a few rings, a seemingly half-dead and semi-conscious voice answers 'Haylo'. I respond by telling him my problem of not finding my NTN online. He asks for my CNIC, and after a few seconds informs me that indeed my problem is a problem: I have no NTN. Great.
After hanging up, I struggle with the notion that I have no NTN, yet I know I paid my income tax in my previous job. I pick up the phone and call the HR department of my previous workplace. After exchanging the usual not-so-pleasantries with my ex-colleague, I ask her to locate my NTN against which she was filing my taxes. After a minute of keyboard clicking she tells me what the CBR zombie told me: No NTN. She then tells me that she had been filing my taxes against my CNIC, before the government had made it mandatory to file income taxes against NTNs. Fabulous.
It is settled, I decide to register for an NTN. I call up CBR again and ask the useless corpse how I can go about getting on the NTN bandwagon. He says I can submit a filled form in person, or I can submit one online. Taken aback by this awesome implementation of technology in this backward country, I ask him again very slowly, 'You sure I can submit the form online?', to which he replied extremely slowly, 'Haan jee. You can'.
Thanking him for his assistance, and excited about finally being able to get some quality government service in Pakistan, I quickly hung up and eagerly went in search for the form online. I went to the CBR website and found nothing. Googling 'NTN Pakistan' led me to the FBR website, which, to be honest, looked like a four year old web designer with an inhuman fondness of rainbows had created it.
After scanning the page, I clicked the link for online registration for salaried individuals. Woohoo! On the next page, it asked me to put in my CNIC number, which I did, after which it had the audacity to put in my NTN number, the very one I was registering for! Quickly counting to ten, and wary of breaking any of the new computer equipment provided by my new employers, I calmed down and decided to head back to the main page and search for another form.
After fifteen minutes of unsuccessfully trying to register on another page, which did not require an NTN, but also kept giving an error, I googled 'NTN Pakistan online registration'. I found one link to Pakistan's main government portal. There was a link there with the exact words I had googled, except in parenthesis was also written 'Under Testing'. With homicidal fervor, I clicked the link, which took me back to the FBR page that had been asking me to put my NTN to proceed. 'An NTN that I do not have!', I wanted to shout out at the top of my lungs and throw my monitor our the window, but the instinct of self preservation via steady income kept me from frothing at the mouth.
Now, however, I have downloaded an NTN registration form, and will physically go and shove it up that zombie's ass. Wish me luck.
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